Resume
Martin A Valenzuela martin[at]lothili.us
Education
The University of Texas at Austin,
Bachelor of Science in Physics
Department of Computer Sciences, Elements of Computing Certificate
Department of Statistics and Data Sciences, Certificate in Scientific Computation
Certifications
Coursera - Statistics with Python Specialization - Certificate - 2020
Enthought - Machine Learning Mastery Workshop - Certificate - 2018
Tableau - Tableau Desktop Qualified Associate - Certification - 2017
Experience
Data Analytics Engineer,
Bazaarvoice, Inc. - 2020-Current
‒ Develop Python data ETL services through the use of various API’s and Python libraries, such as pandas, scikit-learn, numpy, parquet,
‒ Deploy and maintain services in Amazon Web Services through the use of Terraform, Github, Ansible, AWS: CodePipeline, ECS, EC2, Lambda, RDS, Athena, and S3.
‒ Create and manage data pipelines for Tableau Server data visualizations using the Tableau Server API and Tableau Hyper Extract API
‒ Develop and Maintain Docker deployments in AWS ECS
‒ Use Tableau Desktop to create reporting and analytics dashboards for HR, Finance, and IT stakeholders
‒ System maintenance of AWS deployments of Tableau services
analytical guidance and deliverables for data stakeholders using python, SQL, SOQL, pandas, and Tableau
‒ Develop, implement, and maintain data pipelines for HR, Sales, Finance, and IT stakeholders
‒ Lead global help desk support for enterprise class SaaS systems (Netsuite, Salesforce, Concur, Boomi, etc.)
‒ Data maintenance of MySQL Databases of Atlasian products (Jira and Confluence)
‒ System maintenance of AWS deployments of Atlasian products (Jira and Confluence)
‒ Implement and maintain systems automation (integrations, Slack bots,
process automation, etc.)
Technical Lead,
Bazaarvoice, Inc. - 2018-2020
- Develop analytical guidance and deliverables for data stakeholders using python, SQL, SOQL, pandas, and Tableau
- Analyze, develop, and implement data pipelines for HR, Sales, Finance, and IT stakeholders
- Lead global Helpdesk support for enterprise class SaaS systems (Netsuite, Salesforce, Concur, Boomi, etc.)
- Lead global Helpdesk support for end user services (license management, asset procurement/provisioning, desktop support, etc.)
- Lead strategy and objectives for global Helpdesk support team
- Implement and maintain systems automation (integrations, Slack bot, process automation, etc.)
- Deliver projects in accordance with defined objectives through project planning and design
- Generate and execute on ideas for new project initiatives
- Provide analysis on Helpdesk tickets and adjust to address any trending issues.
- Develop and maintain Docker deployments in AWS ECS
Lead Business Application Solutions Specialist,
Bazaarvoice, Inc. - 2017-2018
- Lead Helpdesk support for enterprise class SaaS systems (Netsuite, Salesforce, Concur, Boomi, etc.)
- Provide Technical lead guidance on project and change management delivery of net new system changes
- Lead data gathering and analytics for business applications team
- Develop analytical guidance and deliverables for data stakeholders using python and Tableau
- Identify and recommend creative ways to leverage and/or enhance existing components and practices.
- Deliver projects in accordance with defined strategy/objectives through project planning and design
- Provide analysis on Helpdesk tickets and adjust to address any trending issues.
Business Applications Administrator,
Bazaarvoice, Inc. - 2015-2017
- Provide Helpdesk Support to enterprise class SaaS systems (Netsuite, Salesforce, Concur, Boomi, etc.)
- Deliver project and change management net new system changes
- Provide analysis on Helpdesk tickets and adjust to address any trending issues.
SPECIAL PROJECTS MANAGER,
LA FAMILIA HOME HEALTH, INC - 2008-2012
- Managed the Installation, Configuration, and Maintenance of VMWare virtualization software, server infrastructure, supporting network, and hardware
- Prepared project plans, training material, status reports, and risk assessments
- Implemented EMR software for billing, patient management, and scheduling involving over 500 employees covering over 700 patients
- Improved the IT department through key hiring, reorganization, and helped launch it as an independent incorporated company
- Improved Accounting processes for AR, AP, Inventory Management, Payroll, Chart of Accounts
- Implemented and customized extensive reporting module based on MS SQL Server, Crystal Reports 10, and .NET framework
- Developed IT reporting guidelines for reporting to board of directors
CEO/GM, OUT IN 915, INC. - 2011-2017
- Maintain, debug, and develop for oi915.com, treffnow.com, avidahomehealth.com, and sunsetheightsblockparty.com
- Established testing, development, and production environments for oi915.com using Apache, Dropbox, git, and YouTrack
- Acquired investors for the creation and successful launch of oi915.com
- Launched numerous successful marketing campaigns via traditional and social media
Technical Skills, Familiarity, Programming Languages, Training
- Salesforce Admin Training - 2015
- NetSuite Essentials/Workflows Training - 2015
- Dell Boomi Developer Training - 2017
- VMware vSphere 4 (ESX 4.0, ESXi 4.0, vCenter Server 4.0): Installation, Configuration, and Management training - 2009
- Multiple CareVoyant (electronic medical record and scheduling software) trainings- Installation, Maintenance, Customization, Point of Care Integration, Upgrade(s)- 2008-2011
- Fluent in Spanish (spoken + written)
Python - 6 yrs
- matplotlib - 3 yrs
- pandas - 3yrs
- scikitlearn - 2yrs
Salesforce - 4 yrs
NetSuite - 4 yrs
Dell Boomi - 3 yrs
git(hub) - 4 yrs
AWS - 2 yrs
Okta - 3 yrs
Linux OS - 4 yrs
SQL - 3 yrs
Mac OS - 11 yrs
Mathematica - 4 yrs
PHP - 3 yrs
MySQL - 3 yrs
VMware vCenter- 2yrs
Java - 1 yr
HTML - 6 yrs
CSS - 3 yrs
Objective-C -1 yr
Javascript - 2 yrs
Apache - 3 yrs
C - 1 yr
Activities, Volunteering, Other Interests
- Assist library functions at the Sanchez Elementary School Library 2007-Currently
- Play soccer weekly in the Austin Men's Soccer Association League - 2014-Currently
- Researched, collected, analyzed and reported on data for over eight physics lab experiments 2013-2014
- Facilitate technical necessities for SXSW panels as a Conference Tech “Ninja” 2013-2014
- Teach and mentor elementary students in a local Austin chess club 2011-2014